How do I place an order?
Choose your favorite Tangle, add it to your cart, and follow the checkout steps.

Can I order without creating an account?
Yes, you can check out as a guest. Creating an account makes it easier to track your order and reorder quickly.

Was my order successful?
After payment, you’ll receive a confirmation email. Didn’t get one? Check your spam folder or contact us.

Do I receive a free Tangle Junior with orders over €25?
Yes! The free Tangle Junior is automatically added to any order over €25.

What are the shipping costs?
- Free shipping from €20 in the Netherlands & Belgium
- Free from €75 in Europe
- Free from €100 worldwide

When will my order be shipped?
Within 2–3 business days. You’ll receive a track & trace link once your package is on its way.

Can I track my order?
Yes, via the track & trace link in your shipping confirmation.

Which payment methods are available?
You can pay securely via:
✅ iDEAL (Netherlands)
✅ Bancontact (Belgium)
✅ Klarna – pay later
✅ PayPal – worldwide

Are other payment options available?
Yes! Additional international payment methods will appear during checkout based on your location.

Is my payment secure?
Absolutely. All payments are processed through certified and secure platforms.

Are your Tangle products safe for children?
Yes, all Tangles are CE-certified and meet European safety standards.

What ages are Tangles suitable for?
Most Tangles are suitable for ages 3 and up. Recommended age is listed with each item.

Do you only sell original Tangle products?
Yes, at The Original Fidget you exclusively buy original Tangle fidget toys. We are part of the official European distributor of the Tangle brand, so authenticity is guaranteed.

How long has The Original Fidget been around?
For over 15 years. Since 2011, we’ve been the official sales partner of the Tangle brand.

I have an (online) store and would like to become a reseller of your Tangle products. Is that possible?
Yes, absolutely! If you're interested in reselling original Tangle products, please contact the Toys For Hands Wholesale team. They’ll help you set up a reseller account and provide all the necessary information.

Can I return my order?
Yes, within 14 days of receipt. Products must be unused and in original packaging.

Will I get a refund for my return?
Yes, once we’ve received and inspected your return, we’ll refund your payment.